The Illusion of Success: Rethinking Frontend Monitoring

Imagine a user interacting with your application: clicking buttons, navigating pages, submitting forms—everything seems fine on the surface, and Core Web Vitals indicate no performance issues. But did they truly accomplish what they set out to do? Did we really monitor the right things? In the backend world, the task is well defined, but in frontend monitoring, the absence of errors doesn't necessarily mean success or smooth performance. As observability experts, the challenge isn't just setting up monitoring but understanding how to support frontend developers in capturing the right metrics: instead of focusing on isolated data points, we should help them track the entire user journey—from clicking a button to reaching the success page. In this talk, we'll challenge the conventional approach to frontend monitoring from the perspective of observability experts. We'll introduce a new mindset: monitoring through the lens of the user journey. You'll learn how to better equip frontend teams by shifting focus from isolated metrics to comprehensive journey tracking. We'll cover a conceptual framework for frontend monitoring, key principles to prioritize, common traps to avoid, and practical insights for enhancing your monitoring strategy. This is not just about implementing specific tools but about empowering frontend teams to think differently about monitoring.

Room: Room 2

Tue, Oct 28th, 13:20 - 13:50

Speakers

Boris Litvinsky